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FAQ

Frequently asked questions

How Sustaind works

General

How do I set up my legal register in Sustaind?

Setup is completed in just a few minutes. You enter your master data (company structure and locations) and upload relevant documents such as permits or official notices. The system captures all requirements in a structured and automated way. Time-consuming assessments or manual Excel lists are completely eliminated.

Will I receive support during setup and usage?

Yes, you are not on your own. Our team of experts actively supports you throughout the process—from initial configuration and employee training to the optimization of your AI-supported compliance processes.

Can I really trust the AI?

Unlike traditional AI solutions, our system does not "hallucinate." Sustaind uses a globally unique, harmonized legal database and does not rely on the open internet. This guarantees precise compliance insights rather than vague probabilities.

How does the AI specifically help me in my day-to-day work?

The AI automatically translates new laws into specific action requirements for your company. It continuously checks uploaded documents against the current legal situation and proactively notifies you of any changes. This allows you to shift from purely reactive compliance to strategic management.

Which management systems is Sustaind suitable for?

The solution is audit- and certification-ready for all common ISO standards, including:
ISO 9001 (Quality) & ISO 14001 (Environment)
ISO 45001 (Occupational Health & Safety) & ISO 50001 (Energy)
ISO 27001 (Information Security)

Can I use the software in any industry?

Yes. The system is designed to be cross-industry. Whether in manufacturing, retail, or services, the AI filters through over 120,000 regulations to identify exactly those relevant to your specific sector and operations.

Which countries are covered?

Sustaind offers global reach and supports compliance requirements in up to 120 countries. This is ideal for companies with international supply chains or overseas locations.

How much time will I save compared to traditional solutions?

Clients report an average saving of 3 to 4 hours per week for each person responsible. Manual research and maintaining complex spreadsheets are replaced by automation.

Are future legal changes also covered?

Yes. We guarantee the continuous integration and daily updating of all legal changes that are set to come into effect in the future. This provides you with long-term planning security and protects you against outdated information during audits.

How secure is my data?

Data protection is our top priority. Your data remains exclusively on servers in Germany (GDPR-compliant). We guarantee that your information will never be used for third-party AI training. Furthermore, Sustaind is audited to confirm the highest security standards.

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